This recent article on Health Care Communication news discusses the decline of voicemail. I remember a year or two ago when I called my son and left a message. When he called me back, he obviously had not listened to the message. So I said to him “Didn’t you listen to my message?” He responded, “No Dad, I’m not a message listener, I’m a call-backer.” Meaning, he doesn’t listen to the message, he just sees the number and calls back.
Young people, particularly, don’t want to maneuver through the process of retrieving, and I suppose, listening, to a voicemail. However, according to Pew’s Internet & American Life Project, adults aren’t far behind. At work, when I see the red light on my phone indicating a message, I always think “Why didn’t they just send an email?”
Even email may be in jeopardy. It’s still the central mode of communication in the workplace. In the personal space, at least mine, it falls way back. Texting, Twitter, Facebook, are all preferred communication platforms than email. Email, in my personal use, is only used to sign up for things or register for things. It literally has no personal communicative value anymore. How fast things change. I don’t see it going away at work, however. Right now it’s deeply ingrained in the work culture.
It’s a long way from the times I was a kid, when the phone would ring, (the black, rotary dial kind) and my sister and I would race to see who would get it.